Diploma of Community Services (Case Management)
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities.
Qualification overview
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups and communities. Workers are required to apply theoretical frameworks to their work, use a high level of decision making and problem solving skills and apply sound ethical practices.
What you'll learn
- Coordinate complex case requirements
- Develop, facilitate and review all aspects of case management
- Provide case management supervision
- Analyse impacts of sociological factors on people in community work and services
- Work with diverse people
- Work with people with mental health issues
- Work in an alcohol and other drugs context
Entry requirements
- 1Certificate IV in Community Services or equivalent, or 2 years' relevant industry experience
- 2Must be 18 years of age or older
- 3Current police check and working with children check
- 4IELTS score of 6.0 or equivalent
- 5Complete ALIT LLN assessment and achieve ACSF Level 4 or higher
What you'll study
- CHCCSM004 Coordinate complex case requirements
- CHCCSM005 Develop, facilitate and review all aspects of case management
- CHCCSM006 Provide case management supervision
- CHCDEV005 Analyse impacts of sociological factors on people in community work and services
- CHCDIV001 Work with diverse people
- CHCMHS001 Work with people with mental health issues
- CHCAOD001 Work in an alcohol and other drugs context
- CHCFAM001 Operate in a family support environment
- CHCYTH001 Engage respectfully with young people
From enquiry to qualified
Enrolment at ALIT is simple and supported. Here's every step — including the short LLN check that helps us set you up to succeed.
- STEP 01EnquireChat to an advisor about fit, timing and fees.
- STEP 02Apply onlineSubmit your details in about 10 minutes.
- STEP 03LLN assessmentA short online check so we can set you up to succeed.~20 min
- STEP 04Confirm & enrolReview your offer and lock in your start date.
- STEP 05StudyLearn with trainer support throughout.
- STEP 06GraduateReceive your nationally recognised qualification.
Upcoming intakes
Your pathway
This qualification is a stepping stone, not a dead end — keep building on it.
Career outcomes
Case Manager
Community Services Coordinator
Client Services Officer
Team Leader
Family Support Worker
Youth Worker
Payment
Figures are an indicative guide and may vary at enrolment. Talk to an advisor for a quote based on your situation.
- All learning materials included
- Nationally recognised certificate
- Onshore indicative tuition fee$20,000
- Enrolment and material fee$500
